All frequently asked questions are listed here
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Our subscriptions are prepaid and work on account balance, if your balance runs out and no top it occurs; your subscriptions will expire automatically and no extension will occur. Any current subscriptions can be canceled at any time by logging into our portal, going to the "Subscriptions" tab and clicking the "cancel" button on the subscription you wish to cancel. You may also use the cancellation form which can be found here: https://www.open-m2m.com/ACM_formulier_ ... ing_en.pdf, please note that this method has a long processing time (multiple days after receipt).